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Why is my zoom slider greyed out - none:
I make sure that all other windows are never displayed on top of the video on my screen while the video is running, and I keep the cursor at the extreme lower right so it is not seen.
I avoid any use of the cursor or of Zoom features while I am playing a video. This works perfectly for me, because we don't use chat or other features when playing videos. I present media content every week. My approach to avoiding gray rectangles and making the user experience relatively seamless is two-fold. Show media using PowerPoint if possible. When showing images and video, I almost always do so as part of a PowerPoint presentation. Using PowerPoint animations, I can control exactly what the audience sees in Slideshow mode without my audience ever having to see the player itself nor my mouse clicking on player controls, for example.
I insert each image or video using the Link-to-File insertion option keeping media from getting stored within the PowerPoint file itself and making the file size huge. If I have other content showing on the screen, such as an overlay title in a text box, then I just manually size the video to fit the slide and don't check the Play Full Screen box, as Full Screen mode will bring the video to the front and hide all other content. When I advance to the slide, the video automatically starts playing.
Use a second monitor. If you can attach a second monitor to your computer and extend your desktop to it, avoiding gray boxes gets much easier. I have Zoom and everything else playing in my main screen, so that's where notifications and such will pop up. I play the PowerPoint slideshow on the second monitor in full-screen mode, and typically start the slideshow before the call. When it's time to share, I select the PowerPoint slideshow as what I'll be sharing, and optimize video and share system sound.
With any other apps appearing only on the first monitor, no gray boxes ever appear over the slideshow content on the second monitor. I am not a developer, but this issue has been plaguing us as we run a video for participants but also need to monitor the chats and participant windows. The only people who can see the issue are participants.
The host sees their normal windows which tend to be persistent and pinned on top of the other zoom content. Normally these windows are simply hidden entirely from the view of the participants during other screen share modes with video optimization turned off. No placeholder gray boxes or anything. Turning off the optimization is a workaround and not a solution as it leads to syncing issues with the audio and video.
That workaround may be fine for others, but it does't work for us and doesn't seem to be an intended solution as it is only a problem on the Windows 10 platform as far as my Google searches have revealed. Our workaround has been to have the host log in on a second device and monitor the chat and participant windows from there. This is not happening on our Mac OS devices. Just the Windows It doesn't seem to be a feature. It seems to be a bug or an implementation issue on Windows We've been running Zoom meetings for about 3 months now, we encountered those boxes several times and one of the best solutions we found to get rid of them was the same as Ryan's solution, which is to share screen from the laptop and control the participants from another device smart phone.
There is an option to "Share selected app window only" that you can turn on. And there are also screen capture modes that "capture with window filtering" which claims to not show windows from the Zoom client. Sign up to join this community. The best answers are voted up and rise to the top.
Stack Overflow for Teams — Start collaborating and sharing organizational knowledge. Create a free Team Why Teams? Learn more. Zoom meetings: how to eliminate gray boxes? Ask Question. Asked 1 year, 11 months ago. Modified 1 year, 6 months ago. Viewed 59k times. Improve this question. David Spector. David Spector David Spector 1 1 gold badge 5 5 silver badges 17 17 bronze badges. Some screenshots would help to figure out what is going on.
Is only the other end seeing the grey boxes? If so the problem may have nothing to do with you A proposed edit would add this link: support. The link should have been made in a comment, not an answer edit. Add a comment. Sorted by: Reset to default. This deselects the Side To Side option and activates the Zoom slider as well as other options. Originally Posted by Stefan Blom. Tags zoom Thread Tools.
Other Forums: Access Forums. All times are GMT The time now is PM. Contact Us - Privacy Statement - Top. User Name. Remember Me? Mark Forums Read. Thread Tools. Join Date: Sep Posts: Greyed out zoom tool I can't figure out why the zoom tool is greyed out all of a sudden.
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